Terms of service
TERMS OF SERVICE
Effective Date: September 7, 2026
These Terms of Service (“Terms”) describe the rules that apply when you visit, browse, shop, place an order, or otherwise interact with the Duorean online store.
For purposes of these Terms, “Duorean,” “we,” “us,” and “our” mean Duorean. “Customer,” “you,” and “your” mean any visitor, purchaser, or other person using our online services.
By accessing our store or submitting an order, you agree to be bound by these Terms together with the policies and notices that apply to your transaction.
1. SCOPE OF OUR SERVICES
Duorean operates an online retail business through which customers may browse and purchase consumer merchandise.
Our assortment may include lifestyle goods, accessories, home-related items, personal-use merchandise, gifts, everyday products, and other retail goods.
Product categories may be introduced, changed, expanded, or discontinued over time.
2. TERMS THAT FORM PART OF YOUR PURCHASE
These Terms should be considered together with other applicable store policies, including our:
Privacy Policy;
Shipping Policy;
Return & Refund Policy; and
Any clearly disclosed product or promotional conditions.
Where a specific product or promotion carries additional conditions, those conditions supplement these Terms.
3. CAPACITY TO ENTER A TRANSACTION
Customers must have the legal capacity required by applicable law to enter into a purchase agreement.
If you are below the applicable age of majority, purchases should be completed only with appropriate authorization or involvement from a parent or legal guardian where required.
4. CUSTOMER RESPONSIBILITY WHEN SHOPPING
Before purchasing, customers should review the product page and determine whether the merchandise is appropriate for their intended use.
Relevant considerations may include:
Dimensions;
Materials;
Size;
Compatibility;
Intended purpose;
Included components;
Care requirements; and
Product-specific warnings.
5. MERCHANDISE DESCRIPTIONS
Duorean makes reasonable efforts to provide useful and accurate descriptions of merchandise.
Product information may be supplied in part by manufacturers, suppliers, distributors, or other third parties.
Descriptions may be updated when more accurate or current information becomes available.
6. PHOTOGRAPHS AND DIGITAL REPRESENTATIONS
Images are provided to assist customers in evaluating merchandise.
Colors, finishes, textures, patterns, proportions, or other visual details may appear differently depending on photography, lighting, device displays, screen settings, or production variations.
Digital images should therefore be considered reasonable representations rather than guarantees of exact visual reproduction.
7. MEASUREMENTS AND DIMENSIONS
Measurements, weights, capacities, and similar specifications may be approximate unless expressly stated otherwise.
Minor differences may result from manufacturing tolerances or measurement methods.
Where size is important to the intended use, customers should review available measurements before purchasing.
8. MATERIALS AND FINISHES
Products manufactured from natural, woven, printed, molded, coated, handmade, or similar materials may contain minor variations.
Differences in grain, pattern placement, texture, shade, stitching, surface characteristics, or finish may occur between individual units.
Such variations do not necessarily indicate defective merchandise.
9. PRODUCT PACKAGING
Manufacturers and suppliers may occasionally modify packaging, labels, containers, inserts, or other presentation details.
Accordingly, packaging received may differ from images shown online while the underlying merchandise remains materially equivalent.
Mandatory rights concerning materially incorrect merchandise remain unaffected.
10. PRODUCT INSTRUCTIONS
Customers should read and follow instructions accompanying merchandise.
Where applicable, this includes:
Assembly instructions;
Installation guidance;
Cleaning instructions;
Safety warnings;
Usage limitations;
Storage requirements; and
Maintenance recommendations.
11. INTENDED AND SAFE USE
Merchandise should be used only for its intended or reasonably foreseeable purpose.
Customers should not exceed stated limits or use a product in a manner inconsistent with applicable warnings or instructions.
If merchandise becomes materially damaged or appears unsafe, continued use should be discontinued.
12. ASSEMBLY AND INSTALLATION
Some products may require assembly, installation, mounting, adjustment, or setup.
Customers are responsible for following applicable instructions and using suitable tools or assistance.
Where professional installation is reasonably recommended, customers should consider using a qualified service provider.
13. CARE OF MERCHANDISE
Proper care may be necessary to preserve the condition and functionality of certain products.
Customers should follow applicable cleaning, washing, storage, maintenance, and handling instructions.
Damage resulting from misuse or care materially inconsistent with product instructions may not constitute a defect, subject to applicable consumer law.
14. AVAILABILITY OF PRODUCTS
All merchandise is offered subject to availability.
Displaying a product on our website or placing it in a shopping cart does not guarantee that inventory will remain available until fulfillment.
If paid merchandise becomes unavailable and cannot be supplied, we will issue any amount owed to the customer.
15. PURCHASE LIMITS
Duorean may establish reasonable quantity limits for particular merchandise, promotions, customers, accounts, households, or orders.
Such limits may be used to manage inventory, protect promotional integrity, or reduce suspicious purchasing activity.
Paid quantities canceled by us will be refunded where applicable.
16. PRICES
Prices may be changed for future orders.
The applicable price will generally be the amount displayed during checkout when an order is submitted, subject to correction of genuine errors where permitted by applicable law.
Price changes made after a completed transaction do not ordinarily create a retroactive price adjustment.
17. TAXES, SHIPPING, AND CHECKOUT TOTALS
The final checkout amount may include:
Merchandise prices;
Applicable sales taxes;
Shipping charges;
Discounts; and
Other charges clearly disclosed before payment.
Customers should review the final amount before completing the transaction.
18. DISCOUNTS AND SPECIAL OFFERS
Duorean may offer sales, promotional codes, bundles, or limited-time discounts.
Offers may contain specific conditions concerning eligible merchandise, minimum purchase amounts, expiration dates, redemption limits, or combination with other promotions.
We may reject expired, altered, fraudulent, duplicated, or unauthorized promotional use.
19. WEBSITE INFORMATION ERRORS
Despite reasonable efforts, errors may occasionally appear in product descriptions, inventory, pricing, photographs, measurements, promotional information, or other store content.
We reserve the right to correct genuine errors.
Where a material error affects an unfulfilled order, we may contact the customer with corrected information or cancel the affected merchandise where appropriate.
Any amount owed following cancellation will be refunded.
20. HOW AN ORDER IS SUBMITTED
Completing checkout constitutes your request to purchase the merchandise identified in your order.
An electronic order confirmation generally acknowledges receipt of that request.
The confirmation does not necessarily mean that every product has been finally accepted for fulfillment.
21. ORDER REVIEW
Before fulfillment, Duorean may reasonably review an order to confirm:
Inventory availability;
Payment authorization;
Billing details;
Shipping information;
Product quantities; and
Transaction legitimacy.
Additional information may be requested when reasonably necessary.
22. ACCEPTING OR DECLINING ORDERS
We may decline, place on hold, or cancel an order where a legitimate reason exists.
Examples may include:
Merchandise becoming unavailable;
Payment authorization failure;
Material pricing errors;
Incomplete customer information;
Reasonable fraud concerns;
Unauthorized payment use;
Shipping restrictions; or
Legal or regulatory requirements.
Amounts owed for paid canceled merchandise will be refunded.
23. CUSTOMER-PROVIDED INFORMATION
You are responsible for providing accurate and complete information during checkout.
Please verify your:
Full name;
Email address;
Telephone number where requested;
Billing information;
Shipping address; and
Payment details.
Contact Duorean promptly if you identify an error.
Changes cannot be guaranteed after fulfillment begins.
24. PAYMENT AUTHORIZATION
Payment options available for a transaction will be displayed during checkout.
By submitting a payment method, you represent that you are authorized to use it and authorize the applicable charge.
Transactions may be processed through independent payment processors and financial institutions.
25. FRAUD PREVENTION
We may take reasonable measures to identify suspicious or unauthorized transactions.
An order may be temporarily delayed while legitimate security concerns are reviewed.
Customers must not knowingly provide fraudulent payment information, use unauthorized payment methods, impersonate another person, or circumvent transaction-security measures.
26. SHIPPING TERMS
Our separate Shipping Policy governs fulfillment and shipment of orders.
Customers should review that policy for information regarding applicable:
Processing times;
Shipping methods;
Shipping charges;
Estimated delivery periods; and
Delivery-area restrictions.
27. ESTIMATED DELIVERY
Delivery dates or transit periods are estimates unless expressly stated to be guaranteed.
Delivery may be affected by carrier operations, holidays, weather, transportation disruptions, seasonal demand, address issues, or other circumstances beyond our reasonable control.
28. SHIPPING ADDRESS RESPONSIBILITY
Customers must provide a complete and accurate delivery address.
If you discover an error after ordering, contact Duorean as soon as possible.
We may attempt to correct eligible information before shipment, but changes cannot be guaranteed after fulfillment or carrier processing begins.
29. REQUESTS TO CHANGE AN ORDER
Customers may contact us to request changes to an order before fulfillment has progressed too far.
Depending on order status, it may not be possible to modify:
Products;
Variants;
Quantities;
Shipping information; or
Other transaction details.
A requested change becomes effective only when confirmed by us.
30. CANCELLATION REQUESTS
Customers may request cancellation while an order remains at a stage where fulfillment can reasonably be stopped.
Cancellation is not guaranteed.
Once merchandise has shipped, available post-purchase options will generally be determined under our Return & Refund Policy.
31. RETURN AND EXCHANGE RULES
Our Return & Refund Policy establishes the requirements applicable to eligible returns and exchanges.
Depending on the product, these may include requirements concerning:
Return timeframes;
Merchandise condition;
Packaging;
Tags or labels;
Included accessories;
Product components; and
Proof of purchase.
Nothing in these Terms limits consumer rights that cannot legally be waived.
32. CONDITION OF RETURNED MERCHANDISE
Where permitted by law, return eligibility may be affected when merchandise has been materially used, worn, washed, installed, assembled, altered, damaged, or otherwise changed after delivery.
Certain sealed or hygiene-sensitive merchandise may have additional requirements.
Customers should consult the Return & Refund Policy before returning an item.
33. REFUNDS
Approved refunds will be handled according to our Return & Refund Policy.
Where appropriate, refunds will generally be submitted through the applicable original payment method.
Financial institutions or payment providers may require additional processing time after a refund has been initiated.
34. PROBLEMS WITH A DELIVERED ORDER
Customers should inspect merchandise reasonably promptly after receiving it.
If an order contains merchandise that is damaged, defective, incomplete, or materially different from what was purchased, please contact Duorean.
We may reasonably request:
Order information;
A description of the problem;
Photographs of the merchandise; and
Photographs of relevant packaging.
Available remedies will be determined under applicable store policies and law.
35. PRODUCT SAFETY MATTERS
Customers should observe applicable warnings, instructions, restrictions, and safety information.
Nothing in these Terms limits mandatory obligations or remedies arising under applicable product-safety or consumer-protection laws.
36. RECALLS
If merchandise sold by Duorean becomes subject to an applicable product recall or material safety notice, customers should follow instructions provided by the responsible manufacturer, supplier, or regulatory authority.
Where appropriate, we may take reasonable steps to communicate relevant recall information to affected purchasers.
37. CUSTOMER ACCOUNTS
Where account functionality is available, customers are responsible for maintaining reasonable confidentiality of login credentials.
If you believe an account has been accessed without authorization, please contact us.
We may temporarily restrict account access where reasonably necessary for security or fraud prevention.
38. PRIVACY PRACTICES
Our handling of personal information is addressed in our separate Privacy Policy.
The Privacy Policy explains how information associated with visitors and customers may be collected, used, disclosed, retained, and protected.
Please review it together with these Terms.
39. OWNERSHIP OF STORE MATERIALS
Our website may contain logos, names, trademarks, graphics, photographs, illustrations, product descriptions, written materials, layouts, and other protected content.
Such content may belong to Duorean or applicable licensors, manufacturers, suppliers, or other rights holders.
Access to our store does not transfer ownership of those materials.
40. PERSONAL USE OF WEBSITE CONTENT
Store content may be viewed for ordinary personal shopping and informational purposes.
Unless separately authorized or permitted by applicable law, protected content may not be commercially copied, modified, republished, distributed, licensed, sold, or exploited.
The Duorean name or branding must not be used in a manner that falsely suggests sponsorship, authorization, affiliation, or endorsement.
41. REVIEWS AND CUSTOMER FEEDBACK
Where available, customers may submit ratings, reviews, photographs, comments, suggestions, or other feedback.
You should submit only content that you have the right to provide.
Submissions must not knowingly contain unlawful, fraudulent, infringing, malicious, threatening, or privacy-violating material.
We may moderate or remove submissions where reasonably appropriate.
42. LICENSE FOR PUBLIC SUBMISSIONS
When you intentionally submit content for public display, you grant Duorean a non-exclusive permission to reproduce, display, format, and use that content in connection with operating and promoting our business, subject to applicable law and our Privacy Policy.
You retain ownership rights that you otherwise possess in your original content.
43. THIRD-PARTY TECHNOLOGY AND SERVICES
Duorean may use independent providers for functions including:
Store technology;
Payment processing;
Analytics;
Communications;
Order fulfillment; and
Shipping.
Third-party providers may maintain their own terms and privacy practices.
To the extent permitted by law, Duorean is not responsible for independent third-party actions outside our reasonable control.
44. THIRD-PARTY LINKS
Our website may include links to external websites or services.
A link does not necessarily indicate ownership, control, sponsorship, or endorsement by Duorean.
Customers should independently review the terms and privacy practices of third-party services they choose to use.
45. UNACCEPTABLE CONDUCT
You must not:
Use the store for unlawful or fraudulent activity;
Submit unauthorized payment information;
Attempt unauthorized access to systems or accounts;
Circumvent security controls;
Introduce viruses, malware, or harmful code;
Intentionally disrupt store functionality;
Unlawfully collect information about others;
Violate intellectual property or privacy rights;
Provide materially deceptive transaction information; or
Assist another person in prohibited conduct.
We may restrict access in response to serious or repeated violations.
46. WEBSITE OPERATION
We aim to keep our online store reasonably accessible and functional.
However, maintenance, software updates, cybersecurity measures, technical failures, network interruptions, or third-party outages may temporarily affect website availability.
Continuous or error-free access is not guaranteed.
47. CHANGES TO PRODUCTS AND STORE FEATURES
Duorean may introduce, modify, replace, suspend, or discontinue merchandise, collections, website functionality, or store features.
Such changes do not eliminate obligations relating to transactions already completed or mandatory rights available to customers.
48. WARRANTIES AND DISCLAIMERS
To the maximum extent permitted by applicable law, our website and digital services are provided on an “as available” basis.
We do not guarantee that all website functionality will always be uninterrupted or error-free.
Products may also carry separate warranties from manufacturers or suppliers where applicable.
Nothing in these Terms excludes statutory warranties, consumer guarantees, or mandatory protections that cannot legally be excluded.
49. LIMITS ON LIABILITY
To the fullest extent permitted by applicable law, Duorean will not be responsible for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of our website or services where such liability may lawfully be excluded or limited.
Any exclusion or limitation applies only to the extent permitted by applicable law.
Nothing in these Terms limits liability, rights, or remedies that cannot legally be limited.
50. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify Duorean against reasonable third-party claims, liabilities, losses, damages, and expenses resulting from your unlawful use of our services, material violation of these Terms, or infringement of another person's legal rights.
This provision does not transfer responsibility to you where applicable law requires Duorean to remain responsible.
51. SEVERABILITY OF PROVISIONS
If a provision of these Terms is found invalid or unenforceable, it will be limited or severed only to the extent necessary.
The remaining provisions will continue to apply.
52. ACCESS RESTRICTION
You may stop using our online store at any time.
Duorean may suspend or restrict access where reasonably necessary because of fraud, unlawful conduct, serious security concerns, substantial misuse, or material violation of these Terms.
Provisions intended by their nature to survive termination will remain effective to the extent permitted by law.
53. POLICIES INCORPORATED INTO THESE TERMS
These Terms should be read together with our:
Privacy Policy
Shipping Policy
Return & Refund Policy
Those policies provide more specific rules concerning their respective subjects and form part of the conditions applicable to use of our store.
54. COMPLETE UNDERSTANDING
These Terms together with applicable policies incorporated by reference constitute the agreement governing use of the Duorean online store and purchases made through it.
Our failure to enforce a provision on one occasion does not automatically waive our right to enforce that provision later.
55. GOVERNING LAW
These Terms are governed by applicable laws of the United States and, where applicable, the laws of the State of Missouri.
Nothing in these Terms is intended to waive, restrict, or eliminate mandatory consumer protections, statutory rights, or remedies available under applicable law.
56. UPDATES TO THE TERMS
Duorean may update these Terms periodically to reflect changes in our merchandise, operations, technology, website functionality, policies, or applicable legal requirements.
The current version may be published through our online store with an updated effective date.
Where applicable law requires additional notice or consent regarding a material amendment, we will comply with those requirements.
57. CONTACT DUOREAN
For questions regarding these Terms of Service, your order, merchandise, or use of the Duorean online store, please contact us:
Shop Name: Duorean
Address: 8213 Flora Ave, Kansas City, MO 64131, United States
Phone: +1 682-308-3025
Email: Haem20031@gmail.com